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Visitor ahmed_cder
Visitor
99 Views
Registered: ‎01-23-2019

ISE webpack licence

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Hello,

i want to get the free  ISE WebPack license and when i fulfill the web page, i get the fellowing :

      We cannot fulfill your request as your account has failed export compliance verification. 

 

thanks

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1 Solution

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Scholar xilinxacct
Scholar
72 Views
Registered: ‎10-23-2018

Re: ISE webpack licence

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@ahmed_cder

Several other people have had this...

This was the answer when someone else had the issue

This is part of the FAQ for the Welcome and Join board:

Q2. When I try to download a tool or a document I get the following message:
“We cannot fulfill your request as your account has failed export compliance verification”
What can I do?

A2. You should start by reading the recommendations from AR#44043.

If you still have issues, in order for your profile to be reset and cleared, please send an email to Xilinx Customer Support (websupport@xilinx.com) indicating your "export compliance issue" and they in turn will contact Xilinx Customer Service on your behalf, who would be able to screen and verify your profile and re-activate this then, so that you can login and download the required software without issues

Hope that Helps

If so, Please mark as solution accepted. Kudos also welcomed. :-)

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1 Reply
Highlighted
Scholar xilinxacct
Scholar
73 Views
Registered: ‎10-23-2018

Re: ISE webpack licence

Jump to solution

@ahmed_cder

Several other people have had this...

This was the answer when someone else had the issue

This is part of the FAQ for the Welcome and Join board:

Q2. When I try to download a tool or a document I get the following message:
“We cannot fulfill your request as your account has failed export compliance verification”
What can I do?

A2. You should start by reading the recommendations from AR#44043.

If you still have issues, in order for your profile to be reset and cleared, please send an email to Xilinx Customer Support (websupport@xilinx.com) indicating your "export compliance issue" and they in turn will contact Xilinx Customer Service on your behalf, who would be able to screen and verify your profile and re-activate this then, so that you can login and download the required software without issues

Hope that Helps

If so, Please mark as solution accepted. Kudos also welcomed. :-)

0 Kudos